AUTOMATION & AI AGENTS
Recurring yard operations — automated. Delays and conflicts — resolved by AI.
Heylog automates workflows that are currently handled manually: pre-registration, ETA requests, reminders, escalation. AI agents handle responses to delays, conflicts, and exceptions.
Drag-and-drop workflow builder, no coding required
Configurable escalation rules (SMS → Voice → Dispatcher)
AI agents for context-aware decisions
Today, every delay means a phone call. Every conflict means an Excel update.
Standard workflows in yard operations are highly repetitive: "Driver hasn't checked in — call them", "ETA has passed — rebook the slot", "Safety briefing missing — follow up". Today, a person handles every single one of these. For every single delivery.
Configure workflows — don't code them.
In the Heylog workflow builder, you drag steps together — just like a flowchart. Examples:
If driver has not responded 60 minutes before the time slot, send a reminder
If reminder is ignored, escalate to dispatcher
If Operation Type = Container, request container number
If language = Polish, send safety briefing in PL
No IT overhead. You configure — Heylog executes.
Where workflows end, AI agents begin.
Standard workflows follow fixed rules. But the reality on the yard does not. What happens when two lorries arrive at the same dock simultaneously? When a driver responds in the wrong language? When a time slot is lost due to an external delay?
AI agents in Heylog assess the context, evaluate available capabilities (available docks, language options, escalation paths) and make decisions at runtime — with a transparent audit log for compliance.
Three real workflows that Heylog customers run today.
Morning peak smoothing
Heylog asks drivers 4 hours before their time slot: "Will you arrive on time?" If the answer is "No", a new slot is automatically suggested. Morning peak traffic is distributed evenly.
Container-specific check-in
For container deliveries, additional fields are requested (container number, seal, transport type). Not for FTL. Configured, not developed.
Multilingual escalation
Driver does not respond. SMS reminder is sent. If no status update after 30 minutes, a voice call is placed in the driver's language (via Voice AI). If still no status, escalation to dispatcher.
See automation in action.
